Diversicare Healthcare Services & Diversicare Therapy Services

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Clinical Provider Liaison - Long Term Care

Clinical Provider Liaison - Long Term Care

Job ID 
2017-25486
Type 
Regular Full-Time
Location Name 
Canterbury Nursing & Rehab Center
Shift 
..
Address 
1720 Knowles Road
Location 
US-AL-Phenix City

More information about this job

Overview

 

MAKE YOUR MARK, MAKE A DIFFERENCE!  

 

Diversicare is a premier provider of post-acute healthcare services with a strong legacy of quality care. We strive to foster a culture of transparency, support, and innovation. Our Mission is to improve every life we touch by providing exceptional healthcare and exceeding expectations . We are proud to provide work/life integration for our team members and offer a comprehensive benefits package.

 

Diversicare operates 76 centers in ten states primarily in the Midwest, Southeast and Southwest. As Diversicare team member, you will play an instrumental role in the care of our patients and residents, our most important responsibility. We are seeking compassionate team members to assist our patients and residents with activities of daily living. We are committed to providing a supportive and collaborative work environment for our team members. A qualified candidate is responsible for all key accountabilities in a manner that is reflective of Diversicare’s Mission and Core Values: Integrity, Excellence, Compassion, Teamwork, and Stewardship. If you are looking for an opportunity to make a difference in the lives of patients and residents you serve, Diversicare is the place for you.

 

ACCOUNTABILITY OBJECTIVE:

Responsible for developing key relationships within hospitals, with physicians, and other assigned Accounts, for business growth. Manage external sales and marketing functions assuring appropriate referrals and admissions while facilitating smooth patient transitions.

 

DVCR123

 

Contact Ginger Shaffer, Talent Acquisition Manager

gshaffer@dvcr.com

 

Responsibilities

 

 

KEY RESPONSIBILITIES: essential job functions to this position; management reserves the right to modify this list and other functions as deemed necessary

  • Develop key relationships within assigned Key Accounts and manage external aspects of patient referrals and admissions
  • Communicate with customers to determine services and care that best meet their needs, for the right care in the right place at the right time
  • Efficiently and effectively collaborate with referral sources and Center teams to assess patient needs for compatibility with Center clinical capabilities
  • Thoroughly educate customers and understand customer expectations to provide a positive experience, meet or exceed expectations, and to help reduce unnecessary rehospitalizations
  • Help facilitate smooth patient and resident transitions
  • Develop and manage Account assignments in key market segments as determined with sales manager (eg physician groups, hospital(s), Assisted Living, Independent Living, Home Health, and community contacts)
  • Collaborate with referral sources and team members to facilitate open communication
  • Develop and maintain strong relationships with Decision Makers, Decision Influencers, and other Contacts as possible and appropriate

 

 

OTHER JOB DEMANDS:

 

  1. Ability to work with individuals at all levels both within the organization and with outside contacts.
  2. Adequate computer skills for required data entry, reports and communication.
  3. Have or develop an understanding of financial options for Skilled Nursing coverage in order to explain options to potential patients/ residents and family members.
  4. Comply with HIPPA as this position may have access to protected health information in the resident’s clinical and financial records to conduct job duties.

 

 

 

Qualifications

 

BACKGROUND/QUALIFICATIONS:

 

Bachelors Degree

Sales experience of five years in the healthcare industry, preferably long term care

 

Diversicare is committed to being an equal opportunity employer.  Diversicare does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex (including gender identity), national origin, age, or disability, sexual orientation, citizenship, marital status, veteran status, genetic information, or any other characteristic protected by law.