Diversicare Healthcare Services & Diversicare Therapy Services

  • Admissions and Marketing Liaison

    Job ID
    Regular Full-Time
    Location Name
    Smyrna Nursing & Rehab Center
    200 Mayfield Drive
  • Overview



    Diversicare is a premier provider of post-acute healthcare services with a strong legacy of quality care.  We strive to foster a culture of transparency, support, and innovation.  Our Mission is to improve every life we touch by providing exceptional healthcare and exceeding expectations.  We are proud to provide work/life integration for our team members and offer a comprehensive benefits package. 




    Responsible for managing referrals and admissions while developing key relationships within assigned Key Accounts. Help facilitate smooth transitions to the Center, involving Center team members and customers, and utilizing strong communication and office skills




    • Develop and manage Account assignments in key market segments as determined with Administrator (and with sales manager as appropriate)
    • Develop and maintain positive, strong presence in the market and community
    • Collaborate with referral sources and team members to facilitate open communication
    • Develop and maintain strong relationships with Decision Makers, Decision Influencers, and other Contacts as possible and appropriate
    • Collaborate with referral sources to uncover needs and match appropriate Diversicare solutions
    • Identify opportunities for developing new business
    • Meet or exceed goals determined with Administrator
    • Demonstrate growth in Account utilization of Center services over time
    • Communicate effectively with patients and families to determine services and care that best meet their needs, for the right care in the right place at the right time
    • Accurately represent Center services and clinical capabilities with customers, including appropriate Features-Benefits-Impact, effectively demonstrating tour best practices and use of Diversicare Sales Steps
    • Thoroughly educate patients and families and understand patient/family expectations to provide a positive experience, meet or exceed expectations, and to help reduce unnecessary rehospitalizations
    • Participate in Center meetings and activities as required, and thoroughly and accurately complete and submit any required reports, paperwork, and documentation
    • Exhibit leadership qualities, managing the admission process and collaborating with Center team
    • Maintain the highest standards of professionalism and service excellence with activity and behavior that supports the Diversicare Mission, Values, and Service Standards



    • Bachelors Degree
    • Sales experience in the healthcare industry, preferably long term care


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