Smile, You’ve Found Us!

Are you passionate about caregiving? Would you like to work with the best team in the world? If so, Diversicare invites you to apply.

We build on trust, respect, customer focus, compassion, diplomacy, appreciation and strong communication skills to shape the culture in our workplace. Diversicare team members play a critical role in fostering an environment of Service Excellence, which we extend to all those we are privileged to serve.

If you wish to make a difference in the lives of our patients and residents, APPLY NOW!

Full Time Benefits include: 

• Medical/Dental/Vision
• Excellent 401k plan
• Tuition Reimbursement
• Vacation, Holiday, and Sick Time
• Long and Short Term Disability
• Employee Assistance Program
• Life Insurance
• Referral Bonuses
• DiversICARE - employee hardship fund
• Pay advancement program - OnShift Wallet

Diversicare provides post-acute care services to patients and residents at 61 skilled nursing and long-term care centers in eight states, primarily in the Southeast, Midwest and Southwest United States. Together, with our team of dedicated healthcare professionals, we leverage our diverse strengths to provide each patient and resident with healthcare serves that best meet their needs.

It is Diversicare’s Mission to “Improve every life we touch by providing exceptional healthcare and exceeding expectations.”

We are guided to excellence by five Core Values: Integrity, Excellence, Compassion, Teamwork and Stewardship, as well as 12 Service Standards.

We build on trust, respect, customer focus, compassion, diplomacy, appreciation and strong communication skills to shape the culture in our workplace. Diversicare team members play a critical role in fostering an environment of Service Excellence. Our Service Standards are in place to offer support. They lead us to what matters most to our company: creating a warm, caring, safe and professional environment for our customers and each other.

Our culture of impassioned service delivery is the Diversicare Difference.

ACCOUNTABILITY OBJECTIVE:

The Health Information Management Coordinator is responsible for maintaining an accurate and complete active medical record. They also initiate and maintain all clinical record review audits for documentation improvement processes and purposes. The Coordinator educates team member on the Electronic Health Record. The HIMC assists in achieving compliance with all health information privacy-related regulations through planning, organization, implementing and maintaining processes related to awareness and understanding of the privacy practices and requirements set forth under state and federal law.

KEY RESPONSIBILITIES:

1. Closely oversees and audits medical records for new admissions/readmissions and maintains the clinical record throughout the resident’s entire stay within the center.
2. Oversees the transcription of physician’s orders for completeness and accuracy
3. Communicates with the company IT Department and is the center representative regarding electronic equipment and/or repair need(s). 
4. Provides education of team members on the Electronic Health Record upon hire and as needed.
5. Active participant in center’s Quality Improvement Program Committee, Clinical Start Up, Daily Business Meetings, Care Management Meeting, and any other area which benefits from the findings of record review activities
6. Audits records for omissions/discrepancies and initiates and participates in follow-up involving the relevant Department Head/Managers, Licensed Nurses and provides review results to center Administrator and Quality Improvement Process Committee for improvement opportunities as necessary
7. Maintains electronic and hybrid clinical records for all patients/residents in an organized manner.
8. Upholds the confidentiality of the patient/resident records to protect the sensitive information contained within.
9. Managing and retrieving patient/resident records and release to authorized company personnel only.
10. Reviews resident clinical records to verify established core data record set contains, at minimum, resident identifiable information, demographic information, diagnosis, treatment, and results of treatment.
11. Maintains separate files for active, thinned and discharged resident hybrid records in an organized fashion, for security and ease of retrieval.
12. Within 24 hours (or upon return from weekend, holidays or afterhours) of resident discharge or death, retrieves all records;  initiates the process of placing hybrid record files in order and reviews electronic and hybrid records for completeness; routes deficient findings to appropriate staff member with follow-up to ensure completeness of records; reports deficient findings to the center Administrator.
13. Addresses requests for clinical records and submits to the Corporate Compliance department within a timely manner while maintaining records confidentiality.
14. Oversight of storage and destruction of records, according to the Record Retention/Destruction processes, and maintains log of destroyed records.
15. Participates in the center’s Denials Management processes and is actively involved in records review with retrieval of supporting documentation as necessary.
16. Actively supports and participates in transitioning from hybrid health records to a fully integrated electronic medical records system.
17. May be required to fulfil the job requirements of a direct care nurse as determined by the needs of the patients/residents and center.
18. Other duties as assigned.

1. Proficient in electronic health records and health information systems/applications.
2. Must possess strong analytical skills with special attention to details.
3. Ability to compile, interpret and utilize statistical and clinical data.
4. Knowledgeable of legal aspects of documentation and medical terminology.
5. Knowledgeable of regulatory and compliance practices, specific to state and federal requirements, related to health information.
6. Knowledgeable of privacy and security regulations related to confidentiality, access, and release of information practices.
7. Must possess basic working knowledge of International Classification of Diseases (ICD-10) coding processes and maintains skills related to future updated classification systems versions.
8. Must have strong communication skills and work in a team-oriented fashion.
9. Must be self-motivated and function independently within the scope of this position.
10. Must be organized and proficient in daily task assignments.

Diversicare is committed to being an equal opportunity employer.  Diversicare does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex (including gender identity), national origin, age, or disability, sexual orientation, citizenship, marital status, veteran status, genetic information, or any other characteristic protected by law.

(EOE)